Terms & Conditions

www.naksikaskourti.com (the “website”) is operated by Athina Lel Azya'a doing business as Nafsika Skourti Co. (“we”, “us” and “our”). This is a private limited company registered in Jordan with company number 47245 registered at 36 Ibn Al Roumi Street, Um Uthaina, Amman, Jordan 11185.

These terms cover the website and related services, by accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. We may modify the terms from time to time at our sole discretion. Please read the terms and check back often. If you do not agree to any changes to the terms, then you must immediately stop using the services. Please note that these terms do not affect your statutory rights as a consumer.

The website and its components are offered for informational purposes only; the website shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the website and shall not be responsible or liable for any error or omissions in that information.

The website and its original content, features, and functionality are owned by Athina Lel Azya’a and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. All other intellectual property in or connected to the website, our products, or all related material are either ours or licensed to us and such rights are protected by the applicable laws around the world.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Jordan, Jordan is our country of domicile.

By agreeing to these Terms of Service, you represent that you are above the age of 18. Minors under the age of 18 are prohibited to register as a User of this website and are not allowed to transact or use the website.

You can contact our customer services team on webshop@nafsikaskourti.com.

ORDERS

You agree that your order is a form of acceptance to purchase the product(s) listed, and all orders are subject to acceptance and availability. Items placed in your basket are not reserved and therefore may be purchased by other customers. If we are unable to fulfill your order, based on our discretion, we will inform you.

Upon order, an acknowledgment email will be sent which will then be followed with an email which acts as a formal acceptance of your order and you will be charged as the product is ready for dispatch. If we are unable to fulfill your order for any reason, you will not be charged. Please note that any purchase from the website is for personal and private use and it is not permitted to use the goods for any commercial or business purposes without express permission from Nafsika Skourti. We ship from Jordan and shipments will be provided by DHL.

The prices of our products are set and shown on the website in USD and are exclusive of VAT, these prices are not inclusive of delivery charges. The USD price of a product displayed on the website at the time the order is accepted will be honoured, except in cases of obvious error. If you are a customer whose credit/debit card is not denominated in USD, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. Your card issuer or payment method provider may therefore apply other international bank charges. We have no control and cannot predict the amount of these charges.

The prices and availability of our products are subject to change without notice, and we will not be liable to you or any third parties for any modifications or discontinuation to the service. As a consumer, you have legal rights in relation to products that are faulty or not as described. These terms and conditions do not limit your rights as a consumer.

Although we have made every effort to display our products accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the products. We have also tried to ensure that sizes and measurements are accurate, however fit and size may vary on individual products.

RETURNS POLICY

While we hope you are happy with your items, if you are unsatisfied with your order a return must be made within 14 days of the delivery of the items for a refund, in store credit or exchange. Please take care when trying items as all items must be returned in new and unused condition with all labels and tags still attached. Please note that items that are damaged or in used condition will be refused a refund or exchange and/or sent back to the customer. All returns should be requested before you send your item(s) back to us to allow for easy identification and prompt processing. Any returns or exchanges will only be processed once the goods have been returned to us. Goods are faulty if they are received damaged, in the case that this happens we will offer to repair or replace the item. If the item cannot be repaired or is unavailable, you will be offered a refund.

Please note that the original shipping and handling charges are non-refundable, and will not be reimbursed within the refund or in-store credit. Please also be aware that international customs duties and sales taxes are not refundable and the customer assumes bank transfer fees during refunds. 

PRIVACY POLICY

If you make a payment for products on our website, the details you are asking to submit will be provided directly to our payment provider via a secure connection. Customers consent to the collection, storage and processing of any data by PayFort complying with laws relating to personal data privacy. The cardholder must retain a copy of transaction records and Athina Lel Azya’a policies and rules. We accept payments online using Visa and MasterCard credit/debit card in USD.

The website collects your limited personal information online when you voluntarily provide it to us upon registration of an account or placing an order. By placing an order you agree and understand that we may store and process your personal data in accordance with our privacy policy. The information that is provided must be accurate and current. The username and password provided on creation of an account must be kept secure. In the case that your username and account are being used without authorization and/or a breach of security, we require immediate notification. Please note that we can only communicate with the named account holder for any usage problems, changes or cancellation of an account. We may change, withdraw, or suspend access to the services with no liability to you. We will only require personal information that is necessary to provide our services to you including name, billing address, delivery address, contact number, email and payment details. Additionally, when you contact our customer care team, we may collect additional data to help us resolve any queries relating to your order, delivery, payments, marketing, the website or any other queries.

In order to make purchases on the website you will have to provide payment information that is valid and correct and can confirm that you are the person referred to in the billing information. The website's services are only available to those who meet the terms of eligibility, including being issued a debit or credit card by a bank deemed eligible by us, who have authorized us to process a charge on the debit or credit card in the amount of the total purchase price of the products. Moreover, you agree that we may use Personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

LIMITS ON OUR LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Nafsika Skourti, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

COOKIES POLICY
This is the Cookie Policy for Nafsika Skourti, accessible from www.nafsikaskourti.com

What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site functionality.

How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

Account related cookies
If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases, they may remain afterwards to remember your site preferences when logged out.

Login related cookies
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Forms related cookies
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
- This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.
- From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.

-We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

In case you have any questions please contact us on webshop@nafsikaskourti.com